on All Orders!
Thank you so much for getting back to me so fast and for addressing all of my inquiries. I would like the S&H fee to be charged to a different card. I have filled out the credit card authorization form and attached it below. Please let me know that you receive the form attached and confirmation, shipping, and any other info I will need for records as well as when to expect the battery. Thanks again for taking care of this for me!
- Nicole S. (09/11/17)
Okay, Thanks. It's not a big deal to us... They're man made, stuff happens Over all we are ( The Kids ) very satisfied with all of the ATVs Guessing they have put around 50-75 hours on the first order since Christmas day.... Youngest daughter age 5 claimed the Mountain 125 yellow as hers and gives it all she can... Yells that she needs to be in the front cause she's faster=.=== Thanks again
- William M. (03/09/17)
It finally arrived yesterday. Got it put together and it runs great! Thank you
- Rick W. (02/12/17)
I ordered the 110 attack for my son for Christmas. I was a bit skeptical, however the price and safety features I had to try. I am very pleased I did!! It was here before Christmas and in good shape when I opened the crate! I now have a happy 6 year old who is doing great in school. The deal is good in school or 4 wheeler 4 sale. Thank you for the great service. I recommend everyone looking to buy contact you. thanks again
- Thomas B. T. (02/09/17)
Thank you folks,
Replacement parts were received today. I very much appreciate you all standing behind your product and great customer support.
- Richard H. (03/08/16)
I was a little hesitant about ordering an atv online. I reviewed many youth atv's on several other websites. I chose Tuff Atv's because their description of the atv was very detailed and explained the different upgrades with the heavy duty options. Also the safety features were explained very well. Advertised price was exactly what was charged with no additional hidden fees. I ordered my atv 3 weeks before Christmas 2015 and was a little hesitant that it would be delivered and put together before Christmas. The processing was very quick and an email was received within a few days confirming the shipment. The shipping company contacted me the day before to set up a delivery time. The driver removed the boxed atv from the truck and put it right into my garage. Assembly was easy and the atv was as advertised. I was impressed with the quality compared to other expensive major brand models. I contacted customer service via email as a reflector and a safety flag was missing. They were shipped the next day. The atv started right up and and ran well. My son was very excited. I feel very confident contacting customer service if I have any warranty issues in the future. Thanks Tuff Atv's for a great website and excellent service.
- Ryan S. (03/02/16)
No problem at all!! I'm happy as can be. I appreciate you're excellent customer service and will make note of it on my comments on the web!! It's been a pleasure over all. Thanks, Susie
- Susie F. (12/29/15)
Our order just got here! Y'all are going to make two girls very happy Christmas morning. We have really bad weather so won't unwrap and put together til tomorrow. Thank y'all so much
- Rebecca D. (12/23/15)
Shortly after sending this email, I received a call from someone at your location who explained the issues that was happening with this order. They informed me that it was being loaded on the truck there and would be here before Christmas. Thank you for your attention into this matter and I really appreciate your companies eager attempts to satisfy your customers. I'll keep you informed of any updates. Thanks again! v/r
- Benjamin T. (12/21/15)
I wanted to say thank you!! The ordering process along with speaking to your staff was a great experience.
- Bill B. (12/07/15)
Thank you very much! Its been a pleasure working with you this far and I will be sure to refer your company to my friends and family.
- Cortni A. (01/07/15)
Got 2 little 110 4 wheelers for my kids for Christmas. And they are awesome!!! Delivered in excellent shape, they seem to be very reliable and the kids love them.
- Sean D. (01/02/15)
Thanks. I got so focused on the extra harness I overlooked the obvious. It works great.
- Dan D. (12/29/14)
By the way the 2 times he rode it he absolutely loved it and keeps talking about it. Great bike!
- Joshua C. (12/29/14)
FALCON 200 FULL SIZE GO KART
Just want to say Thanks for everything. I had NO trouble at all with anything. Shipping was good & it came in great shape. I had to call for help on spec. but got all the answers I needed. Friends have already said they love this thing. Thanks again for everything...
- Rick and Becky L. (11/21/14)
Thanks alot. Such great service, especially "after the sale" is rare these days.
- Dave A. (08/21/14)
You guys are great, I just send it, thank you again, great support.
- Pam D. (07/23/14)
Thank you for your great service.
- TJ Louis (07/18/14)
Hi, I just wanted to write this email to express my family's joy upon receiving the Falcon Go Kart. This thing is one mean machine! It arrived just in time for our family reunion and it was the hit of the weekend. I think it caused more fights between my brother and I wanting to ride it, than "reuniting" us together, lol. Anyway, thanks again for the wonderful service and super fast shipping. I am sure we will enjoy this kart for years to come.
- Ryan S. (06/02/14)
I am having so much fun with the Fugati 50cc, I just don't believe it, people asking me questions all the time where I got it, and about the fuel consumption($4.00 and it's full). I'm already thinking about getting the RACER 200, for next year, it is awesome.
- Jose R. (04/28/13)
We got all of our scooters put together, changed all the fluids, and took a quick spin. We are going to have a blast with them.. thanks!
- Debra C. (04/21/14)
Just got our Kodiak 110 for our son and it is great. We were nervous about ordering off of the internet but this has been really easy. Thank you so much for the services you provide.
- Travis C. (04/19/14)
We recieved our bike yesterday. Our grass has already been replaced by a very muddy track, so I guess he loves it. "Thank You"
- Rachelle and James (3/27/14)
Got my TumbleWeed 110 yesterday! We love it! My son rode all day long. My neighbors saw it and could not believe we paid so little for such an awesome atv! Thanks so much for all your help.
- Rodney (03/11/14)
We bought a 125 MidSize for my son and he loves it. Works great even in the woods. Climbs hills great and the price for even a 50 at a shop is $1000, Thanks Alot Tuff Atvs!
- Beverly (02/22/14)
WOW what a deal just got my 6 year old son the TumbleWeed 110 cc 4 wheeler and he loves it, This thing is great, all the safety and quality of the brand names ones with a great price. I did a lot of looking around and comparing prices and this is the way to go. Thank you Tuff ATV.
- Brad (02/08/14)
Thank you so much for the prompt delivery of our new Raptor 125. It was here within 6 days. We bought it for our son's 11th birthday. He loves it and we love it, it's the cutest thing. It's been a pleasure doing business with you. Thank you!!
- Nicole T. (01/18/14)
We would like to take this opportunity to thank all of you at Tuff ATV. We received our 4-wheeler in record time and we can't keep our son off of it!!! It's the coolest thing. Thanks again Tuff Crew !!!!
- AnneMarie J. (01/09/14)
My son just received his first gas ATV (Tumbleweed 110). HE ABSOLUTELY LOVES IT!!!! Thank you for the OUTSTANDING DEAL and the AWESOME SHIPPING CO. and for keeping us so informed. We couldn't be more pleased. I plan to tell everyone I know how to get a Tuff ATV. THANKS!
- Kevin M. (12/21/13)
WHAT A DEAL!!!! this atv looks ands runs perfect, my girl is having a blast and I'am happy because of the price. It was packed very,very well and arrived in perfect condition, thanks. Ive been telling everyone I see.
- Lynelle B. (12/12/13)
We bought the pink ATV for our daughter's 8th birthday and she just loves it. She wants to ride it all the time and we are having a blast watching her! Your shipping was great, the shipping company even unloaded the trailer early so we could pick it up at the dock to have for her birthday party!
Thank you for the easy website and the ease of ordering and your quality product. We will certainly pass the good word on to many of our family and friends.
- Joe Z. (12/10/13)
Hi, my name is Steven and I recieved my Kodiak 150, it runs really good, quality is good and I'm really happy with my purchase. I like that that it only took less than two weeks to be delivered to my door step. My brother saw my atv and he couldn't believe that I paid so little for brand new atv. His bithday is coming up and he is going to order one for himself. Thanks to Tuff team for great service and the good product.
- Steven (011/12/13)
I just want to tell you thank you for my rush order. My son loves his birthday present. It was a 110cc green camo. The look on his face was price less. I just wanted to say that we are happy with our order and will probably up grading in a few months or a year or so. thank you again you will be hearing from us again.
- Kristen and Jason (11/02/13)
My kid has been riding his Raptor 125 through tall weeds, mud, etc non stop for about 2- weeks now and the little wheeler is holding up great. I've been into Atvs most of my life and my opinion is these machines are a great value.
- Mark J. (10/10/13)
Tuff ATV's, I got the 110 cc atv and my son loves it. I think it was a very good deal. I'm even thinking about maybe buying a 150cc for me. Thanks alot for everything.
- David F. (10/03/13)
Dear Tuff ATVs,
I recieved my shipment, they are both great and my Grandkids love them! Thank you for having such a great deal for me to be able to get two ATV'S for my grandkids. Thanks again.
- Susan M. (09/26/13)
My daughter is having a blast with her new toy and now the whole family can go riding together. To see her flying around on the dirt trails makes a mom proud that she is following in my footsteps. Thank-you again for selling a good product at a great price that we could afford. I am recommending you folks to everyone I talk too. Have a great day!!
- Jennifer P. (09/15/13)
My brother-in-law referred me to your site and so I ordered without speaking to anyone. Thank you for all the e-mails letting me know every stage of what was going on with shipping and delivery. Great Service, Great Product!
- Joseph F. (09/02/13)
This was my first time buying something on the internet and I couldn't be more pleased! We ordered the ATV on Friday and received it the following Thursday! It runs great and I think I'm gonna have to purchase one for myself to ride with my kid. I will definitely recommend you to my friends.
- Jeff C. (08/24/13)