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Thank you so much for getting back to me so fast and for addressing all of my inquiries. I would like the S&H fee to be charged to a different card. I have filled out the credit card authorization form and attached it below. Please let me know that you receive the form attached and confirmation, shipping, and any other info I will need for records as well as when to expect the battery. Thanks again for taking care of this for me!
- Nicole S. (09/11/17)
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Okay, Thanks. It's not a big deal to us... They're man made, stuff happens Over all we are ( The Kids ) very satisfied with all of the ATVs Guessing they have put around 50-75 hours on the first order since Christmas day.... Youngest daughter age 5 claimed the Mountain 125 yellow as hers and gives it all she can... Yells that she needs to be in the front cause she's faster=.=== Thanks again
- William M. (03/09/17)
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It finally arrived yesterday. Got it put together and it runs great! Thank you
- Rick W. (02/12/17)
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Customer Comments
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- Tuff Crew

Shipping Policy
Free Shipping on All Items!!

Place your order online by December 15th for Christmas delivery! Any orders placed after this date could possibly still make it in time for Christmas, but just don't count on it. Hey, make it a nice New Year's gift and put a picture of it under the tree! Tell them it was too big for Santa's sleigh and he's bringing it on a big truck!!

So, you're probably wondering, just how do I get this delivered to me? Well guess what? It’s Free!! (not really free, it is included in the price, but hey, "FREE SHIPPING" just sounds a lot better than, "Kinda Free Shipping, that you're really paying for, but the price is still really good")

We use major freight lines to deliver your unit to you. They have terminals all over the country. Once the product reaches the terminal, the freight company will call you to set up a delivery time and date with you. We will also email you the tracking numbers and a link to the freight carrier's website once it leaves our warehouse, this way you can track your shipment via the freight company's website. Our products are shipped with lift gate service, so it can be unloaded easily down to ground level from the back of the truck and to your home, free of charge.

Now do remember that these crates are delivered by big trucks, so if you live in "B.F.E." out in the middle of nowhere and the driver does not feel comfortable getting his big semi to your house or it’s just not a smart idea or plain impossible, then you might have to help out a little and either meet them somewhere or you can always pick it up from the terminal.

Normal delivery time is about 12 to 14 days from order to receive, depending on where you live. *Rush Shipping is available for an extra charge. Usually the freight companies are very good about setting up home delivery within 1 to 2 days of it arriving at the terminal in most areas, but once again, if you live in a very small town or out in the middle of nowhere then they might only have home deliveries once or twice a week. So you might have to wait a little while longer to get your cool stuff, (or you can pick up from their terminal) but I guess that's the price you have to pay for "Getting Away From It All."

So that's it. If you have any more shipping questions, then just shoot us an email or give us a call.

Thanks,
- Tuff Crew

*Just add the Rush option to your order when placing online and we will RUSH your order! (Rush Delivery makes us move just a little faster than we normally do. We will get it on the truck and headed your way quicker and usually translates into cutting up to 7 DAYS off of the normal delivery time!) Rush Delivery is only an extra $39 charge. A very nominal fee for "buying us off "and putting your order at the top of the list! Everybody likes to feel like Number 1 and for just $39, now you can too!